A Customized Approach to Real Estate

The sale of a home was no simple feat, in the pre-pandemic period. So, just imagine having to unexpectedly sell your home in the midst of the pandemic and lockdown restrictions in February 2021 because your life circumstances change. Moving, packing and prepping your home in hopes that you receive the best value possible is undeniably an emotional process. In addition to selling my home, I needed a brokerage that would be able to support me with finding a condominium apartment for rent. I needed a healing and rejuvenating space. The Bespoke Real Estate Team was best suited for the job, and I knew it. I approached Theepan Bala regarding the sale of my house, and Majury regarding the search for perfect condo rental.

When you’re selling a detached Scarborough Bungalow, with a walk-out basement that leads to a beautiful ravine lot; you want to make sure that you’re working with someone who specializes in homes in the area. Not to mention, I wanted someone who understood how to highlight the strengths of the property. In a fluctuating Toronto market, honesty and transparency is key to the optimization of the property sale. Ensuring that your agent has a clear perspective is critical to the success and negotiation of the sale. That’s why I chose Theepan. He has a keen understanding of the pulse of the market, a professional approach at all times and the most calming demeanor in the most stressful of situations. He walked me through every stage of the sale – addressing questions clearly to ensure that I knew my voice my voice was heard. All the while providing space for concerns and fears to be addressed. I still don’t quite know how he did it; but to find a man in the industry who understands agency and tact in validating your concerns is like a breath of fresh air.

In the midst of all of this chaos, Majury was relentless in the pursuit of supporting me with finding the right condo. Showing after showing and elevator ride after elevator ride. Up and down the condominiums we went. Her patience and positive approach will leave you awestruck. When you’re forced to reckon with lock box mix-ups, condescending security guards, and driving through 5pm after-work traffic to make it to your appointment on time; you want someone who can sift through the noise and truly deliver a new home that fits all of your needs; even if it’s a rental. I had so many needs ranging from a den for work and meditation, a kitchen that was functional and a view that would be breath-taking. Our first offer didn’t quite work out the way we wanted it to, which obviously resulted in a sense of disappointment. Majury didn’t falter; she pushed full steam ahead knowing the sense of defeat that I was feeling. She found the perfect property, delivered on every single demand! Even then, she wasn’t done. She handled negotiations with my landlord’s agent seamlessly. It was quite an experience to witness, because throughout the process, I truly felt like I had an advocate in my corner. For someone like me, whose career is built on community advocacy, I can’t begin to tell you what it felt like. She is the perfect intermediary, and will present your case with her best foot forward. That is why, forever and always, she will be “Realtor Maj”. She embodies the needs of her clients and supports you along your journey to find the perfect place for you to call home.

In a nutshell, the Bespoke Real Estate Team, provides you with utmost professionalism, seamless all-round administration and honest conversations about realistic price points. Everything considered you have my guarantee; the process will be nothing short of a Bespoke Experience.

We had the pleasure of purchasing our first house with the help from Theepan and his team at Bespoke. We were referred to him by my uncle who spoke highly of him, and boy did he not disappoint! Theepan was very professional, patient, and incredibly knowledgeable when it came to not only finding us a home that met all our needs and wants but also educating us on making smart choices when it came to real estate market along the way. He made the house buying process super smooth for us, something that’s often looked as a stressful transaction but was rather the opposite for us. We can go on and on but honestly you don’t need to look further when you’re looking for a realtor team. Bespoke is really IT. We can’t wait to buy our next property with Bespoke. Thank you for everything.

Majury and Navi helped us buy AND sell our home in a matter of 7 days! The most customized experience we have experienced to date. My husband and I are over the moon and love our trusted realtors! 5 STARS!

I have had the pleasure of dealing with Majury. She was quick and efficient with finding us a rental when we weren’t ready to buy. She even found some good potential properties and helped steer us in the right direction when we were ready to purchase our first home. Majury went above and beyond and would recommend her to all of our friends and family! What a great asset to your team!

We bought our first home with Theepan and we can't express enough how impressed we were with the amount of time and effort he put in to helping us find our first home. Theepan sought to get a deep understanding of our wants and needs in order to provide us with great options to evaluate. In a competitive market and despite our tall order, he was able to successfully find what we were looking for and helped us secure what we wanted. He provided us with valuable advice throughout the journey and answered all of our questions to make the first time home buying process as stress free as possible. He was also incredibly professional, always punctual and very flexible to working within our schedules. We highly recommend Theepan and the Bespoke Team to anyone looking for real estate support!

Maj and Navi have been so helpful in the process to find a home. Maj made the process so much smoother and it was comforting to know I could contact her at any time with my questions. She was very honest and welcoming. If you're looking to buy or lease a home, definitely reach out to them! You won't be disappointed.

Theepan helped me buy my first property and I enjoyed every bit of it. He was very professional from start to finish and answered all my questions thoroughly (even my stupid ones:P). He was very patient when showing the properties I was interested in - even when he knew I wouldn't like it but he let me make that call. He quickly caught onto what I was looking for and found me that one! It was a true pleasure working with him. Thanks for you all your support getting me through that nerve-wracking process! He is not lying about the customized approach to real-estate!:) That's exactly what he does!

Majury was relentless in helping my partner and I secure our first home. She was a pleasure to work with and was very flexible in working with our availability. It was clear Majury and her team are very knowledgable and always look out for the best in their clients. I would highly recommend to anyone looking to purchase their future home or investment!

I can confidently say that my experiences with Navi and Majury have been nothing short of amazing. Their experience and recommendations have helped my wife and I sell our home for top dollar! Incredible customer service end to end!

Navi was an exceptional professional in helping my wife and I purchase two properties and sell one in a short period of time. One characteristic that stands out the most is his integrity through providing advice with his client's interest in mind.

That said, on more than one occasion during our experience, Navi really challenged us to think and consider all options before making a decision. He could have easily provided us with what we wanted to hear in making an offer on a property that we wanted to act on in the heat of the moment. Instead he challenged us to consider all possible options before making a final decision.

One final memorable example of Navi's professionalism was his willingness to endure and fight for his clients. Navi was at the helm of an eight party bidding war for what would become our home. He was prepared, and kept us informed throughout the four hour process.

Because of his determination and persistence we came out on top and secured the property that we wanted.

Buying and selling a home can be an intense and enduring process, that is why we need professionals such as Navi to help guide us through the process with the client's interests in mind.

Thank you Navi for all your hard work.